In today’s dynamic business landscape, where multiple communication channels compete for attention, a cohesive and well-orchestrated approach is essential to stand out and achieve your business objectives. An Integrated Communication Plan serves…
After user testing, you notice the majority of users drop out on the sixth question. Chatbots are definitely more advanced than 10 years back and their ability to understand customer needs will keep getting more advanced. There is a caveat here, however human-like their responses may be, the customer must always be informed that they…